Robot Management 101:
Your Guide to Efficiently Navigating RPA
RPA robots are automated programs that help companies optimize and speed up their business processes. They can perform routine tasks such as data entry, document processing, sending emails and many other automatable processes. This article is about RPA robots, how to manage them, their features and tasks.
What is RPA in simple words?
RPA is an abbreviation for Robotic Process Automation.
Put simply, RPA is a business process automation technology that is based on the use of software robots. RPA robots are used to automate routine tasks that were previously performed manually by an employee. This reduces costs, increases productivity, improves quality and eliminates errors.
RPA capabilities include:
- Data handling. Robots are particularly good at tasks involving moving information from one system to another and distributing data to different locations, as well as consolidating information.
- Making simple decisions. If a process requires a simple decision to be made that can be fully algorithmic, this is exactly the kind of task that robots are good at. In cases where there are exceptions to the rules or the potential for error, robots can signal an employee to help.
- Data verification and validation. Not only do robots transfer information from one system to another, but also compare data from different sources. This is especially useful when reconciling with counterparties and checking whether information matches reality against third-party databases.
- Dealing with unstructured information. Although robots cannot work with handwritten texts and large amounts of data without systematisation, they can be used to search for certain information in contracts and check documentation from the legal side.
What are the task examples?
The tasks can be various.
For instance,
- Data Entry Automation — automate data entry into various systems such as CRM, ERP, accounting systems, etc.
- Email processing — automate email processing, including filtering, sorting, replying to messages, etc.
- Data Analysis — analyze data, such as identifying patterns and detecting errors in data.
- Reporting — create reports based on the data that has been processed.
- Document management — manage documents, create new ones, edit and send them.
- Device Management — manage devices such as printers, scanners, etc. to automate their use, and many other processes.
How to develop and manage RPA robots?
Controlling RPA robots includes setting up the process algorithm, launching it and controlling its execution. RPA robots are developed on specially made software — RPA-platform. It allows you to create and configure robot scenarios and monitor their work.
For instance, PIX RPA platform from PIX Robotics provides such possibilities. It allows you to create, customize and manage RPA robots, even if you are not familiar with it at all. If you know how to make workflows or at least understand it, you can definitely automate.
And you definitely should! Contact us to learn how to automate your business processes in a free demo.